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Effective, Convenient, and Comfortable
Patients and Caregivers Health Care Professionals Insurance Providers VA and Government
 
Products
Reimbursement
HFCWO and Airway Clearance Therapy
Diseases and Conditions
Research and Evidence
Patient Support
Patient Stories
About Us

 

Electromed, Inc. has a Reimbursement team dedicated to helping the patient in any way they can. If you have any questions, please contact us at 800-462-1045.
 
 
Insurance Support CSR
 

Patient Support

providing the patient with superior care
Electromed, Inc. is dedicated to the patient and providing superior care. When a physician prescribes the SmartVest® Airway Clearance System, Electromed, Inc. will
1
Interview the patient or caregiver to confirm medical history, current health status, current treatment methods, and any family, school, or work issues that may affect their ability to perform required airway clearance therapy. Providing the most complete and accurate health status and therapy information will help Electromed’s Reimbursement team to make the most accurate assessment for the insurance company.
2
Confirm appropriate vest size and delivery arrangements for the SmartVest® Airway Clearance System.
3
Set up a session with a SmartVest® trainer to discuss proper use, fitting, and comfort during treatment and teach the patient how to get the maximum benefit from their HFCWO treatments.
4
Seek feedback from every single patient via a customer feedback survey in an effort to continuously improve our service and products. We value all of comments and suggestions, both positive and constructive.

Electromed, Inc. will handle all prior authorization paperwork and follow up with the insurance company. If at any time you are interested in an update concerning the referral, call us at 800-462-1045.

 
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