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Interview the patient
or caregiver to confirm medical history, current
health status, current treatment methods, and any
family, school, or work issues that may affect their
ability to perform required airway clearance therapy.
Providing the most complete and accurate health status
and therapy information will help Electromed’s Reimbursement
team to make the most accurate assessment for the
insurance company. |
|
Confirm appropriate vest size and delivery arrangements
for the SmartVest® Airway
Clearance System. |
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Set up a session with a SmartVest® trainer
to discuss proper use, fitting, and comfort during
treatment and teach the patient how to get the maximum benefit
from their HFCWO treatments. |
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Seek feedback from
every single patient via a customer feedback survey in an effort to continuously improve our service
and products.
We value all of comments and suggestions, both positive
and constructive. |
Electromed, Inc. will handle all prior authorization paperwork
and follow up with the insurance company. If at any time
you are interested in an update concerning the referral,
call us at 800-462-1045. |